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Our contact data

Fröwag GmbH
Wieslensdorfer Str. 25-29
74182 Obersulm-Eschenau

Phone: 0049 7130 40 239 - 50
Fax: 0049 7130 40 239 - 55

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Data protection declaration

Name and contact of the responsible person

Responsible for the data processing on this website in the sense of the General Data Protection Regulation (GDPR) is FröWag GmbH, Wieslensdorfer Str. 25-29, 74182 Obersulm, Phone: 0049 7130 40239 50, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.. The person responsible for the processing of personal data is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data.

Information about the collection of personal data

(1) We are pleased that you are visiting our website and thank you for your interest. In the following we inform about the collection of personal data when using our website. Personal data are all data with which you can be personally identified, e.g. name, address, e-mail addresses, user behaviour.
(2) If you contact us by e-mail or via a contact form, the data you provide (your e-mail address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after storage is no longer necessary, or processing is restricted if statutory retention obligations exist.

Collection of personal data when you visit our website

When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. When you view our website, we collect the following information that is technically necessary for us to display our website to you and to ensure stability and security:

  • IP-address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access Status/HTTP Status Code
  • the amount of data transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

Collection of personal data when opening a customer account and for contract processing

Personal data is collected and processed in accordance with Art. 6 Para. 1 GDPR if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. It is possible to delete your customer account at any time and can be done by sending a message to the above-mentioned address of the responsible person. We store and use the data provided by you for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial retention periods and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our site, about which we will inform you accordingly below.

Use of cookies

(1) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk in the browser you use and through which certain information flows to the place that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

(2) This website uses the following types of cookies:

  1. Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
  2. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser..
  3. You can configure your browser settings according to your wishes andz. B. refuse the acceptance of third party cookies or all cookies. Third Party Cookies" are cookies that have been set by a third party and therefore not by the actual website you are currently visiting. Please note that you may not be able to use all functions of this website by deactivating cookies..
  4. In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping basket for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit..
  5. Please note that if you do not accept cookies, the functionality of our website may be limited..

Further functions and offers of our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. As a rule, you must provide further personal data which we use to provide the respective service and to which the aforementioned data processing principles apply..

(2) In some cases we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked..

(3) Furthermore, we may pass on your personal data to third parties if we offer special offers, competitions, contracts or similar services together with partners. For further information, please provide your personal data or refer to the description of the offer below..

(4) Insofar as our service providers or partners are based in a country outside the European Economic Area (EEA), we inform you about the consequences of this circumstance in the description of the offer.

Use of our webshop

(1) If you would like to order in our webshop, it is necessary for the conclusion of the contract that you enter your personal data, which we need for the completion of your order. Required information for the execution of the contracts are marked separately, further information is voluntary. We process the data provided by you to process your order. For this purpose we can pass on your payment data to our house bank. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b GDPR. You can voluntarily create a customer account through which we can store your data for future purchases. When you create an account under "My account", the data you have provided will be stored revocably. All other data, including your user account, you can always delete in the customer area.

(2) We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years. However, after two years we limit the processing of your data, d. h Your data will only be used to comply with legal obligations..

(3) To prevent unauthorized access to your personal data, especially financial data, the order process is encrypted using TLS technology..


Our offer is basically aimed at adults. Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.

Rights of the data subject

(1) Revocation of consent

If the processing of personal data is based on a given consent, you have the right to revoke the consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation..

You can contact us at any time to exercise your right of withdrawal.

(2) Right to confirmation

You have the right to request confirmation from the person responsible as to whether we are processing personal data relating to you. You can request confirmation at any time using the above contact details.

(3) Right to information

If personal data is processed, you can request information about this personal data and about the following information at any time:

  1. the processing purposes;
  2. the categories of personal data being processed;
  3. the recipients or categories of recipients to whom the personal data have been or are still being disclosed, in particular recipients in third countries or international organisations;
  4. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
  5. the existence of a right to have your personal data concerning you rectified or deleted or to have the data controller restrict or object to such processing;
  6. the existence of a right of appeal to a supervisory authority;
  7. if the personal data are not collected from the data subject, all available information on the origin of the data;
  8. the existence of automated decision-making, including profiling in accordance with Article 22(1) and (4) GDPR and, at least in these cases, meaningful information on the logic involved and the scope and intended impact of such processing on the data subject.

If personal data are transferred to a third country or an international organisation, you have the right to be informed of the appropriate guarantees in accordance with Article 46 GDPR in connection with the transfer. We provide a copy of the personal data that is the subject of the processing. We may charge an appropriate fee based on administrative costs for any additional copies you request from a person. If you submit the application electronically, the information shall be provided in a common electronic format, unless otherwise specified. The right to obtain a copy in accordance with paragraph 3 shall not prejudice the rights and freedoms of other persons.

(4) Right to correction

You have the right to request us to correct any inaccurate personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, also by means of a supplementary declaration..

(5) Right to cancellation ("Right to be forgotten")

You have the right to request the data controller to delete personal data relating to you without delay and we are obliged to delete personal data without delay if one of the following reasons applies:

  1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. The data subject withdraws his/her consent on which processing was based in accordance with Article 6(1)(a) or Article 9(2)(a) GDPR and there is no other legal basis for processing.
  3. the data subject opposes processing under Article 21(1) GDPR and there are no overriding legitimate grounds for processing or the data subject opposes processing under Article 21(2) GDPR.
  4. The personal data have been processed unlawfully.
  5. The deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.
  6. The personal data have been collected in relation to information society services provided in accordance with Article 8(1) GDPR.

Where the data controller has made the personal data public and is obliged to delete them in accordance with paragraph 1, he shall take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform data processors of the personal data that a data subject has requested them to delete all links to such personal data or copies or replications of such personal data..

The right to cancellation ("right to be forgotten") does not exist if the processing is necessary:

  • on the exercise of freedom of expression and information;
  • for the performance of a legal obligation required for processing under the law of the Union or of the Member States to which the controller is subject or for the performance of a task in the public interest or in the exercise of official authority conferred on the controller;
  • on grounds of public interest in the field of public health in accordance with Article 9(2)(h) and (i) and Article 9(3) GDPR;
  • for archiving purposes of public interest, scientific or historical research purposes or for statistical purposes as referred to in Article 89(1) GDPR, where the right referred to in paragraph 1 is likely to render impossible or seriously prejudicial the attainment of the objectives of such processing, or
  • for asserting, exercising or defending legal claims.

(6)  Right to limitation of processing

You have the right to request us to restrict the processing of your personal data if one of the following conditions applies:

  1. the accuracy of the personal data is disputed by the data subject for a period which enables the data controller to verify the accuracy of the personal data,
  2. the processing is unlawful and the data subject refuses to delete the personal data and instead requests a restriction on the use of the personal data;
  3. the data controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the purpose of asserting, exercising or defending legal claims, or
  4. the data subject has lodged an objection to the processing referred to in Article 21(1) GDPR until it has been established whether the data subject's justified grounds outweigh those of the data subject.

Where processing has been restricted in accordance with the conditions set out above, such personal data shall only be processed - apart from being stored - with the consent of the data subject or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

In order to exercise the right to restrict processing, the data subject may contact us at any time using the contact details provided above.

(7) Right to data transferability

You have the right to receive the personal data concerning you that you have provided to us in a structured, current and machine-readable format, and you have the right to transmit this data to another responsible person without interference by the responsible person to whom the personal data was provided, provided that:

  1. processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b) GDPR, and
  2. the processing is done using automated procedures..

When exercising the right to data transferability under paragraph 1, you have the right to have the personal data transferred directly from one data controller to another data controller, where this is technically feasible. The exercise of the right to data transferability does not affect the right to deletion ("right to be forgotten"). This right shall not apply to processing necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.

(8) Right of objection

You have the right to object at any time to the processing of personal data concerning you under Article 6(1)(e) or (f) of the DSBER for reasons arising from your particular situation, including profiling based on these provisions. The data controller no longer processes the personal data unless he can prove compelling grounds for protection for the processing which outweigh the interests, rights and freedoms of the data subject or the processing serves to assert, exercise or defend legal claims.

If personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing. If you object to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

In connection with the use of Information Society services, notwithstanding Directive 2002/58/EC, you may exercise your right of opposition by means of automated procedures using technical specifications.

You have the right to object to the processing of personal data concerning you, for scientific or historical research purposes or for statistical purposes in accordance with Article 89(1), for reasons arising from your particular situation, unless such processing is necessary for the performance of a task in the public interest.

You can exercise your right of objection at any time by contacting the person responsible.

Integration of Google Maps

(1) On this website we use the offer of Google Maps (API) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). This allows us to display interactive maps directly on the website and enables you to conveniently use the map function. Using this service will show you our location and make it easier for you to find us..

(2) When you visit this website, Google receives the information that you have accessed the corresponding subpage of our website, and information about your use of our website (such as your IP address) is transmitted to and stored by Google on servers in the United States as soon as you access the subpage on which the Google Maps map is integrated. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

(3) For more information about the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. There you will also find further information about your rights in this regard and setting options for the protection of your privacy: Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield,

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